At Wefix Logistics, customer satisfaction is our priority. If you are not satisfied with our services, we offer the following refund policy:

Eligibility for Refund

You may be eligible for a refund under the following circumstances:

• If the service was not delivered as promised or was substantially delayed without prior notice.
• If the service provided was damaged or not as described.

Non-Refundable Services

The following services are non-refundable:

• Services rendered successfully, even if the customer no longer requires them.
• Services impacted by unforeseen events such as weather or traffic delays.

How to Request a Refund

To request a refund, please contact us within 15 days from the service date at [insert contact information]. Be sure to include your order details and reason for the refund request.

Refund Process

If your refund request is approved, the refund will be processed to the original payment method within 15 business days. We reserve the right to deny refund requests that do not meet our criteria.

Changes to this Policy

We may update our refund policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

Disclaimer:

This content is for informational purposes only and should be customized to your specific business needs. It’s highly recommended to consult with a legal professional to ensure compliance with local laws, regulations and business practices.