These Terms & Conditions govern the use of the Wefix Logistics website https://wefixlogistics.com and services. By accessing or using our website, you agree to be bound by these terms.

Services Provided

Wefix Logistics offers a range of logistics and transportation services. All orders placed through the website are subject to these terms.

Order Processing

• All orders are subject to availability.
• We reserve the right to cancel or reject any order at our discretion.
• Once an order is confirmed, it is considered a contract, and the customer agrees to pay for the services.

User Account

To place orders on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities under your account.

Payment Terms

Payments for services are due at the time of booking. We accept [insert accepted payment methods]. You agree to provide accurate payment details and authorize us to charge the payment method you provide.

Delivery and Shipping

We strive to deliver services in a timely manner. However, delivery times are estimates and may vary depending on location and other factors beyond our control.

Limitation of Liability

Wefix Logistics is not liable for any direct, indirect, or consequential damages arising from the use of our services or website, except where such liability cannot be excluded by law.

Intellectual Property

All content, graphics, and trademarks on our website are owned by Wefix Logistics or licensed to us. You may not use or reproduce these without our express permission.

Governing Law

These Terms & Conditions are governed by the laws of USA/New York. Any disputes will be subject to the exclusive jurisdiction of the courts in Albany, New York.

Refund Policy

At Wefix Logistics, customer satisfaction is our priority. If you are not satisfied with our services, we offer the following refund policy:

Eligibility for Refund

You may be eligible for a refund under the following circumstances:

• If the service was not delivered as promised or was substantially delayed without prior notice.
• If the service provided was damaged or not as described.

Non-Refundable Services

The following services are non-refundable:

• Services rendered successfully, even if the customer no longer requires them.
• Services impacted by unforeseen events such as weather or traffic delays.

How to Request a Refund

To request a refund, please contact us within 15 days from the service date at info@wefixlogistics.com. Be sure to include your order details and reason for the refund request.

Refund Process

If your refund request is approved, the refund will be processed to the original payment method within 15 business days. We reserve the right to deny refund requests that do not meet our criteria.

Changes to this Policy

We may update our refund policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

SMS Communication Terms

By providing your mobile number and opting in, you consent to receive SMS messages from WeFix Logistics. These messages may include:

• Conversational : updates (e.g., direct communication with our support team)

• Informational: alerts (e.g., shipment updates, delivery notifications)

• Promotional: content (e.g., special offers, service announcements)

By consenting, you agree to receive the above types of SMS messages from WeFix Logistics. Messaging frequency may vary based on your interaction with our services.

Disclaimer:

This content is for informational purposes only and should be customized to your specific business needs. It’s highly recommended to consult with a legal professional to ensure compliance with local laws, regulations and business practices.